Customer Satisfaction & Retention

The specialist in customer retention at car dealerships!

LoyalAction is the loyalty program specialized in the automotive domain in Quebec, and soon in Ontario as well. Our experience in the automotive domain enables you to accurately know your current reality and means we can accompany you in meeting each of your challenges.

Ferocious competition and the changing habits of consumers when it comes to choosing their next vehicle are new factors that entrepreneurs in the automotive sector must contend with. A loyalty program can help guide you successfully through these changes, by:

Increasing customer retention in your service department
Meeting the needs of your manufacturer; surveys (CSI) and presence on social media
Knowing your customers’ level of satisfaction before they leave you
A comprehensive and effective tool that has proven itself: LoyalAction!
And a large number of functionalities

Integration into billing

We’re already familiar with your billing system!

LoyalAction is the only solution that is fully integrated into your DMS and enables automation of your program. This integration with your billing system means that the implementation of your loyalty program will be much simpler.

To learn more about the integration of your DMS:

Even if your system is not listed here, it is possible to implement a solution.

Learn more

Your manufacturer's standards

Your manufacturer’s standards are increasingly stringent, and it is essential that you entrust your projects to a company that is already familiar with these standards. LoyalAction supports the vast majority of standards and is in contact with the manufacturers to offer you 100% compliant solutions. In certain cases, our solutions are eligible for a COOP of up to 50%. Contact us to learn more.